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Steps of Custom Embroidery

By following these steps, we ensure that you receive a beautifully embroidered item that perfectly captures the essence of your beloved pet. If you have any questions or need further assistance at any stage, please feel free to contact us.

1

Choosing Your Item

  • Select the Product: Choose from our diverse range of high-quality products, carefully curated to suit your lifestyle. Whether you're looking for a cosy sweatshirt, a versatile tote bag etc, we offer a selection of premium materials and functional designs to meet your needs.

2

Uploading Your Pet’s Picture and Sending the Order

  • Choose a Good Picture: Select a clear, high-quality picture of your pet. Make sure the image is well-lit, in focus, and captures your pet’s personality.
     

  • How to choose a good picture? please read here.
     

  • Send the Order: Once you've uploaded the picture and selected your item, proceed to send the order.

3

Review and Approval

  • Email Design Preview: We will email you a preview of the digital design. This allows you to see how the embroidery will look on your chosen item.
     

  • Provide Feedback: Review the design and let us know if you need any adjustments. We allow 2 times of modifications for the details or colors of the digital design to ensure it meets your expectations.

4

Embroidery Process and Delivery

  • Embroidery Process: Our artisan will meticulously embroider the approved design onto your selected item using high-quality threads.
     

  • We will neatly package the embroidered item using plastic-free materials. Our commitment to sustainability means your order will arrive safely while reducing environmental impact.
     

  • Shipping: Send the final product to your specified address. We will notify you once the item has been shipped.

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